Returns & Exchanges
Cable Melbourne is committed to providing premium quality wardrobe staples, but if your purchase is not quite right, we offer returns on full-priced items within 14 days of delivery. All garments must be returned in their original condition, unworn and unwashed, with all tags securely attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging or a secure mailing satchel, ensuring the garment tags remain intact.
- 3.Affix Shipping Label
Print your generated pre-paid shipping label and attach it to the outside of your package, ensuring any old labels are completely covered.
- 4.Drop Off and Track
Lodge your return at any Australia Post outlet and keep your tracking receipt; your refund or exchange will be processed within 5 business days of receipt.